Provider Appeals & Reconsiderations

If you believe we have underpaid you for services, you should submit a provider reconsideration. Choose an option below to understand how to submit a reconsideration.

For No Surprises Act payment disputes relating to Air Ambulance, out of network Emergency Services, or an out of network provider servicing a member at an in-network facility, you may initiate the open negotiation process or submit an IDR initiation notice to NSAproviderdispute@hometownhealth.com