Member Service & Support
View Claims and Explanation of Benefits
To View your Claims and Explanation of Benefits (EOB’):
1. Open MyChart
2. From “Your Menu”, scroll to "Insurance" and select ‘Claims’
3. Select the Explanation of Benefits for any claim you wish to review
New to Hometown Health?
Here are four simple steps you can take to get started and make sure you get the most out of your Hometown Health insurance policy.
Customer Support
Live Person Telephone Hours: Monday – Friday, 7:00 am to 8:00 pm.
Member Resources
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Provider Directory
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Plan Information
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Membership Card
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Member Forms
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Member Rights and Responsibilities
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Membership and Dependent Eligibility
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Qualifying Life Events
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Member Grievance Procedure
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Understanding the “No Surprises Act”
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International Travel
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Price Transparency Data
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Access to Care Outside of Nevada
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Quality Improvement Program
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Population Health Management
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Clinical Guidelines
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Renown Health
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Change Your Primary Care Provider
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Health LIbrary
